Many companies are moving their data and applications to the cloud today. According to a survey conducted by Gartner in 2019, cloud services top among investment priorities for more than a third of organizations. Most businesses move their services to the cloud using the software as a service (SaaS) model.

There are lots of benefits businesses reap from using SaaS. It is a low-cost, easy-to-use solution that also supports scalability and integration. But then, like other technologies that support digital transformation, SaaS comes with lots of security risks.

As a SaaS business owner, you need to identify the cybersecurity threats that your company could face. You need to protect your sensitive business data from people with malicious intent. This article explores some of the best practices every SaaS business should consider to ensure SaaS application security.

Here are some SaaS cybersecurity best practices to keep in mind.

  1. Encrypt Your Data

Encryption is one of the top cybersecurity best practices that every SaaS-oriented business needs to implement. Hackers are changing their tactics every day, and they are becoming unpredictable too. For instance, they do not target the best-kept secrets of a company but run-of-the-mill unsecured data.

A business must protect every layer of its technology stack. With proper encryption, customer data won’t get exposed in case of a security breach. You can use tools such as a residential rotating proxy to encrypt your sensitive customer and business data. Proxies are some of the best data encryption tools.

It can be costly to invest in SaaS, and thus you cannot risk leaving any security holes on your business infrastructure. Practices such as data encryption can save you the stress that breaches can lead to when they succeed. You also need to check if the SaaS vendor you choose uses data encryption solutions.

  1. Train Your Employees on SaaS Security

Employee cybersecurity training can help SaaS businesses protect themselves from different threats. As mentioned earlier, hackers are developing new hacking techniques monthly, if not daily. Therefore, employee training on the latest hacking techniques should be a priority for every firm.

There are lots of things that you need to include in cybersecurity training. It would be best to start by defining and explaining key cybersecurity concepts. Also, focus on cloud computing and information safety on the cloud. Good account and password management practices should also be part of your training.

One thing you can be sure about is that there is danger lurking in the cloud. Thus, raising awareness among your employees may help reduce human errors that can expose your company. Employees usually interact with business networks more than everyone else, so they need the training more.

  1. Educate Your Customers as Well

Customers also need to understand the basics of SaaS cybersecurity. According to Gartner, 95% of cloud security failures will be a customer’s fault by 2022. This means you may invest a lot in internal cybersecurity awareness and still get exposed when a customer makes a mistake.

As a SaaS business, you need to state the importance of organizational security to customers before onboarding them. They should understand how they can contribute to the protection of their information. It would help if you also educated them on responding to a security rift in SaaS applications.

  1. Make Privacy A Priority

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Privacy and data protection are essential for every SaaS-oriented business. These businesses must make privacy a priority by developing and sticking to a privacy policy. This will also help you remain compliant with the many privacy laws developed by different regulatory agencies.

There are a few things that should not be missed in a good privacy policy. For instance, you need to indicate the types of customer data collected from users and how you plan to use and protect it. Your privacy policy also needs to indicate the rights that users have regarding their information.

  1. Focus on Security Culture

A business can implement different practices to ensure its systems are safe. But then, there needs to be a security culture to ensure the organization doesn’t become vulnerable. Promoting a security culture starts with the SaaS company that you choose for your movement to the cloud.

The SaaS company you choose should take your security seriously to avoid exposing your investment to threats. Emphasize business cybersecurity whenever you onboard new employees or have new customers. You should build your company around good customer data safety and security practices. 

  1. Backup User Data in Several Locations

Data breaches occur unexpectedly, and most of the time, businesses get caught unaware. The worst bit about it is that some cybersecurity threats can continue for an extended period without being detected. This makes it vital for businesses to manage customer data by following some crucial practices properly.

One of these practices is backing up essential customer data. Many SaaS providers offer data backup options to their customers. But then, you need to be meticulous with the provider you choose. They have to ensure that user data doesn’t get exposed in the data backup and restoration process. 

  1. Regularly Patch Your Software

Software updates are vital for a business’s digital safety. But then, many people ignore those little window popups that tell them to update their software. If you must click on the remind me later button, ensure that you do not postpone the updates for long to be safe from hacking.

There are plenty of benefits that you can get from regularly updating your software. The first thing is that you get rid of outdated features and add new ones. You also get to patch any security flaws in your system and protect your most important data from different types of cyber threats.

The best thing to do is automate software updates. This will ensure that your system gets updated even if you miss the notification. Businesses moving their functions to the cloud can be vulnerable, and having weak systems or software can add to the risk.

  1. Select the Right Platform

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SaaS companies work with other platforms to run efficiently. However, this exposes them to many threats because it increases the ground that attackers can exploit. It is not the SaaS company alone that should have good security; the platforms it partners with also have a lot to contribute to its security.

An excellent example of partners that SaaS companies may work with is payment platforms. Using a security-sensitive payment platform can help a business prevent different threats. A full-stack payment platform does more than accepting and storing payments. It comes with security and safety measures.

  1. Consult A Cyber-Security Firm

Another way to be safe on the cloud is by consulting a cybersecurity firm. You may know a bit about SaaS cybersecurity, but your knowledge may be limited. It would be best to learn some things from industry experts, and cybersecurity firms should be the first to consider.

Cybersecurity firms can share with a business valuable security insight that can boost their security. They also have software testing protocols that help businesses check their security infrastructure. Besides, cybersecurity firms can help a business develop response and recovery plans after a security breach.

  1. Use Access Control

Access control is one of the best cybersecurity practices businesses need to implement. Whether it is for users or customers, you need to grant everyone the correct level of access to your business network. It is easy to expose your network to fraudsters if you allow uncensored access to your whole network.

But that doesn’t mean people will get locked out of SaaS resources that they want to use. You can allow users to access certain areas of your network when they request access. This will help you protect your network from insider threats that could make you lose sensitive customer data.

  1. Require Stronger Passwords

Poor password policies and management practices can put you at risk. People understand the risk of lousy password practices, such as using the same password on different platforms. But then, many people continue to do this, and it exposes their entire networks in case an attacker steals their login credentials. 

As a SaaS business owner, you need to have password policies in your organization. You should also set up multi-factor authentication to prevent access until users prove their identity by entering a code. It is also vital to train employees on the need to protect their passwords from malicious persons.

  1. Pay Attention to Hardware

When many people hear about cybersecurity threats, they think about attackers hacking data systems from remote locations. The truth is that cyberthreats come in the most unexpected ways. Attackers exploit the most overlooked aspects of business systems, including hardware used to access networks.

Thus, it would help if you did not focus all your efforts on protecting the online environment. You also need to monitor computers, smartphones, or any other devices used by employees and customers. For instance, a lost smartphone can make it easy for people with malicious intent to steal your information.

  1. Develop and Continuously Update Your Data Security Policy

A data security policy is essential for every business using the cloud. You should develop a data security policy that everyone at your company needs to keep in mind. For example, the policy needs to set high password security and complexity standards to prevent unauthorized access to your network.

It is also vital to ensure that your vendors understand your policy perfectly. Besides, you need to regularly review and improve your company’s security policy to ensure it is updated. This will help you address new threats and avoid becoming vulnerable to different types of attacks.

  1. Integrate Real-Time Vulnerability Monitoring

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Companies that run their workflow on the cloud have a lot of threats to deal with every day. The fact that the business systems set up on the cloud can get accessed by multiple users makes them challenging to manage. This makes it difficult for businesses to identify and prevent threats in time.

The best thing to do is have a solution that monitors vulnerability in real-time. You can use different tools for real-time cloud scanning to ensure that you detect and identify threats in time. You can also schedule scans for specific times if you do not want to run it all the time.

  1. Develop and Follow a SaaS Security Checklist

It would be best if you also had a SaaS security checklist for your business to succeed. It is vital to start by analyzing the things that contribute to the success of your strategy. Start by assessing your networks and understanding the types of vulnerabilities that you need to look for in the systems.

Once you have all this information, creating a security checklist that fits your SaaS business becomes easy. You should ensure that you prioritize tasks on your checklist. This will help you focus on what needs your attention more.

Besides, it should be a comprehensive list that includes internal records and what potential SaaS providers should keep in mind before working with you.

The best thing about having a security checklist is that you can easily monitor your cybersecurity efforts. It will also help you come up with the best responses to cyber threats. In the end, you can mitigate the threats that your business may face while operating in the cloud.


As mentioned earlier, there are lots of benefits that businesses can get from using SaaS. It can reduce costs, improve operational efficiency, and do many other things for an organization. But then, it is also vital for businesses to be aware of threats that exist within the SaaS environment.

The best thing is that businesses that use SaaS can prevent a lot of these threats. This can be possible if they implement the best practices mentioned in this article. Besides, it is also vital to invest in secure SaaS applications to ensure that your digital transformation will be secure.

The power of cloud computing helps businesses to grow. As you shift your business operations to the cloud, especially with SaaS, take note of the insights shared in this article. This is the best way to ensure that your business doesn’t lose customer information through SaaS applications.

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